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If you did not receive a planned outage notification: Register for an online account. If you are unsure of your account owing status, please contact Customer Services at 519-661-5503. They’ll post updates as available here:, A crew is on the way to an outage impacting 3,820 customers in #PortCoquitlam. Box 2700, London, ON N6A 4H6, COVID-19 Energy Assistance Program (CEAP), Application to Connect A Micro-Generator to London Hydro, Date and time of incident or its discovery, Extent of damage (specifics of the damages such as a description of the item damaged, the age of the item damaged, and the approximate value at the time of purchase), Particulars as to how the damage was caused (if known), Any corrective action that might have been required, Any details if you previously contacted London Hydro about your claim, Contact telephone number and/or e-mail address, Your London Hydro customer account number. 3. Many of the outages report that a tree has fallen down on the wires, while others simply say "windstorm."

The planned outage was scheduled with less than 24 hours’ notice. Earlier this morning, Environment Canada issued a wind warning for Metro Vancouver calling for gusts up to 90 km/hr in the region. Emergency Preparedness Kit. Click here to learn more. London Hydro does not reimburse for claims of expenses and/or damage related to outages caused by Weather, Accidental Equipment Failure or 3rd Party Interference (vehicle collisions).

Provide copies of quotes or invoices for repairs or replacement costs. Are you prepared for a potential power outage? Sign up for power outage notifications in your MyLondonHydro account and receive alerts by phone text or e-mail. For all claims we advise you to contact your home or business insurance company first. Please note that London Hydro formalizes the claim on your behalf and forwards your claim to the General Liability Claims Department of MEARIE Insurance. Old Farmers' Almanac releases long-term winter forecast for Canada. Check your Manitoba Hydro online account notification settings are correct.

London Hydro does not reimburse for claims of expenses and/or damage related to outages caused by Weather, Accidental Equipment Failure or 3rd Party Interference (vehicle collisions). 6500 or e-mail Ensure that your letter provides the following details: Delivery of claims letter and evidences may be mailed to: Hand delivered to London Hydro’s office at 111 Horton Street during regular business hours and after hours, placed in a deposit envelope using the payment slot. At London Hydro, we take pride in our ability to provide Londoners with a safe and reliable supply of electricity through our  advanced energy infrastructure. Before a Storm. UPDATED EVERY 10 MINUTES, 24/7. The Outage Map shows where an outage has occurred, approximately how many customers are affected, what caused it, and how long before we expect to have power restored. If you see a downed or damaged power line or pole, stay back 10 metres and dial 9-1-1". The warning notes that the high winds may toss loose objects or cause tree branches to break. If however, you intend to submit a claim for compensation from London Hydro, you will need to follow a specific set of procedures to file for a claim. Long-term forecast calls for 'colder and snowier' winter in B.C.

Customers requiring a higher degree of security than that of normal supply are responsible to provide their own back-up or standby facilities. Read our tips. It is MEARIE Insurance, and its insurance adjustors, that will review your claim and contact you directly if clarification or further information is required. Fraudulent calls have been reported in our area. London Hydro uses MEARIE Insurance Group to adjudicate all claims. If you still wish to file an insurance claim for compensation, please contact your insurance company and if they feel there is liability against London Hydro, they will in turn contact our insurance company. They are: 1. London Hydro uses MEARIE Insurance Group to adjudicate all claims. Photo: candle in power outage / Shutterstock, Environment Canada issues wind warning for Metro Vancouver, Brr! They expect to arrive by 1:10 p.m. and will share updates here:, We’re investigating an outage affecting 2,877 customers in #SurreyBC. Sign up for Outage Alerts and receive live updates by phone or by email. Get Notified If There Is An Outage In Your Neighbourhood, London Hydro, 111 Horton Street, P.O. We also take pride in providing one of the safest and most reliable supplies of electricity in the province.

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