Learn more. Is it because I am using Fido Prepaid and you are Monthly Plan? If you’re looking for a new phone, click here. Fido offers a wide variety of products and services as well as a national network that reaches over 33 million Canadians! CHOOSE YOUR PHONE.
Step 2:If you activated over the phone, once you receive your eSIM card in the mail, follow the on device setup instructions below to complete the setup. Easily manage your account and services online with Fido My Account or through the mobile app 24/7. SIM cards for monthly accounts can only be activated on Fido.ca via MyAccount or in a Fido store. If you run into issues, look up how to find the ICCID for your particular model of phone on your phone manufacturer’s website. If you called to purchase, once you obtain your new eSIM/SIM card in the mail, you will need to follow the steps in the “How do I activate my eSIM Device?” section under “Existing Line”. You must pass by a store to activate your SIM card. This is THE place to find answers, ask questions and share advice. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You'll still be able to use our site, but it might not work or look the way it's supposed to.
Hi alsaediahned & welcome to the Community. 1. ". Register now to join the conversation!. Here's what you should be seeing: That is strange. Step 2:If you called to purchase an eSIM, once your eSIM arrives, you will need to change your SIM card number on MyAccount.
2 Choose a prepaid phone plan and get a SIM card.
Please visit a Fido store to purchase a new device and a new eSIM card. Feel free to scroll up and read all the replies.
@Muffin123 You can follow this guide here.
Step 1:Purchase a new eSIM card from a Fido Store or by contacting us. Enter your postal code to check availability in your area. Confirm your selection on the following page. Please try again later. f you do not have the old SIM Card number then activation on Fido.ca will not work. I was just wondering what I need to do once I get my phone normally I go into the store and all is taken care of there. You'll find the Update SIM Card link lower down the page, under Quick Actions. I don't have the phone yet it will be here sometime this week. 3. We recommend upgrading your browser. Choose the number for the phone you want to reactivate. Hi there, I don't see the Mobile option or the Update SIM Card option after I selected the Service tab. Available on Fido.ca Available on the Fido MyAccount app. Hi @stephenso! Fido Payment Program : 0% APR on approved credit with a Fido Payment Program Agreement (FPPA) and an eligible Fido mobile plan. Your SIM number is the 20-digit ICCID number that starts with 89302. It's also a smart way to save yourself time and money - My Account is free to use!
HOW DO i ACCTIVATE MY NEW PHONE THAT WAS SENT FROM CUSTMER SERVICE? Offers subject to change without notice.
Contacts information must be saved on your SIM card to access them in your new phone. There was an issue checking availability. Please check your device specifications to check if it is eSIM capable. In order to activate certain eSIM devices at Fido, you are required to scan a QR code in order to complete device activation. In order to ensure the best possible experience, we’ve optimized our website for each region where Fido services are offered. Refer to your old phone’s user guide (available on the manufacturer’s website) to learn how to transfer the contents of your current phone to your SIM card.
Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View.
Choose the phone number for which you’re changing the SIM card. You can now insert your SIM card into your phone. I don't have "Update SIM Card" nor "Upgrade My Device" as per your screenshot. You must pass by a store to activate your SIM card. To start your phone upgrade online, log in to your Fido Account. Available on Fido.ca More.
If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off. You can purchase an eSIM card by visiting a Fido store or by contacting us. In order to switch devices with an eSIM, you will need to purchase a new eSIM or physical SIM card by either visiting a store or giving us a call. An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card. Visit www.fido.ca/simcard and follow the instructions under “How to Update your SIM card” to get your sim card number changed.
We’ll help you get started, … For prepaid accounts it can only be done in a store. For devices that are eSIM capable you can activate an eSIM on any in market Fido plan. Your SIM number is the 20-digit number on the front or back of the card that starts with 89302. Double-check your info on the confirmation page and agree to the Terms and Conditions at the bottom of the page. You must pass by a store to activate your SIM card. FREE SHIPPING ACROSS CANADA. ... Update SIM card. Visit www.fido.ca/simcard and follow the instructions under “How to Update your SIM card” to get your sim card number changed. Note: If your old SIM card is not compatible with your new phone, you’ll need to get a new SIM card. We’ll help you get started, and be sure to check out the Library; your go-to for how-tos. This new SIM card will be provided to you in-store. To activate your SIM card, you simply need to log into Fido.ca, select the Services tab, and click on Mobile. If your current SIM card is not compatible with your new device, you’ll need to update the SIM card associated with your device by logging in to My Account once you receive your new device.
Please kindly advise. To do it on Fido.ca select the Services tab, and click on Mobile. Note: Some older or newer Androids may not follow these steps. There was an issue checking availability.
To reactivate service on a phone previously reported lost or stolen: Log in to My Account. I don't have that option under my account.
You'll still be able to use our site, but it might not work or look the way it's supposed to. Check your phone’s user guide (found on the manufacturer’s website) for information on how to transfer the contents of your current SIM card to your phone.
Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View.".
iPhone XR, iPhone XS, iPhone XS Max or later.
For these devices, an eSIM card like the one above is used. If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off. 2. If you bought your phone from a Fido store or kiosk, just insert your old SIM card into your new phone, and it’s ready to use. Please try again later. You’ll get free shipping, so you’ll be surfing, streaming and selfieing on your new device in no time.
Enter your postal code to check availability in your area. Hope this helps! Keep in mind that for a postpaid account, if you do not have the old SIM Card number then activation on Fido.ca will not work.
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