To check the status of an order, go to the My Orders page in My Verizon. This will remove your device from your account and you will no longer be able to ring it from your Tile or update its location. All rights reserved. Find My Mobile allows you to locate, lock and/or wipe your device remotely, amongst other features. Click the Device Options button next to any of your enrolled devices to view the actions available for that type of device. You can register a person as your guardian who can control your phone remotely. Why is this important? Need some help locating your model number? If you're the Account Manager or Account Owner, you can complete this action in My Verizon. Find My Mobile lets you remotely delete all the information on the device or memory card. You can also use the My Verizon app to upgrade your device. Note: Some devices from other carriers can't be used on the Verizon Wireless network. Enter the required account information on the final pages, and follow the prompts to finish your upgrade. Click the Device Options button next to the device you want to remove, and then click the trash can button to delete that device. Learn about adding a line in our Prepaid Family Account FAQs. The authentication device is removed from your profile. Enter and confirm the second phone's number. If you're the Account Manager or Account Owner, you can add a device you already own to a new line on your account in My Verizon. Please sign in again to continue. Device linking connects your Ring devices together and provides instructions for a group of devices to function in a certain way based on your home security needs. The new phone is added and listed with your other enrolled devices. Visit our Port Your Number to Verizon FAQs for information about porting your number. The details, including eligibility requirements, are at our Transfer Your Service FAQs. 24/7 automated phone system: call *611 from your mobile, How to add a line when you already have a device, Activate, Switch or Bring Your Own Device FAQs. You will need to be signed into your Samsung account in order to use Find My Mobile. If you don't have the original device, but you have a new device with the same phone number, then you can authenticate with a phone call or SMS passcode. If you purchase a new device at discounted 2-year pricing, you'll be required to sign a new 2-year service contract. Lock My Device Click to Expand In addition to locking your device remotely you can display a custom message, allow a phone number that can be called from the locked device, and also unlock the device with a PIN. You can sign in on your web browser or set up an account on your device. As an example, let's add another phone. There are a number of different ways of contacting us via Live Chat, Email, Twitter, Facebook Messenger and more. Choose another country or region to see content specific to your location. Message: You can customise a message to display on your device. Type in the new name and click Save. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app. Follow the prompts to select a plan, features and services, and accessories to complete your order. Then the doorbell, or any other Ring device, is owned by that account. Follow the instructions above for logging into Find My Mobile, then: PIN: This will lock your device to this PIN. ,"Collapse":"Click to Collapse"}, Smart Switch - Transfer to Your New Device, How do I enable the remote control feature, Retrieving numbers from calls and messages. Due to inactivity, your session has expired. Click on "More Options" 3. If this is the device you'll use most often with Duo then you may want to enable automatic push requests by changing the When I log in: option and changing the setting from "Ask me to choose an authentication method" to "Automatically send this device a Duo Push" or "Automatically call this device" and click Save. Find my mobile allows you to remotely back up your phone to Samsung Cloud. Visit these pages for more information about our plans: In most cases, you'll be able to keep your current plan when you upgrade to a new phone.
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